Please email or call us regarding the status of your order.
Little Bunny Blue accepts credit card payments from Visa, Master Card and American Express. Personal and cashier's checks are also accepted. Please note we are happy to take personal checks. However, your order will not be shipped until the check has cleared.
Little Bunny Blue is based in Texas. We are required to collect 7.25% sales tax on orders shipped to a Texas address. Those who live outside of Texas will not be charged sales tax for orders placed on Little Bunny Blue, but may want to consult the tax laws regarding in their state.
If you'd like to check the status of your order, feel free to call. However if you are not quite sure how it works check the lead time on your confirmation and add 3-5 days for the carrier service to get the item to you. Furniture delivery may require up to three weeks after lead time to insure safe and accurate delivery.
Little Bunny Blue is not shipping items outside our 48 states. However, Little Bunny Blue is happy to ship items to freight forwarding companies within the US that can then ship items to other countries.
We understand your concerns regarding privacy. Cookies are used on the site to help customers access and track items in their shopping cart. A cookie is sent to the individual to identify them when they return to the site for the purpose of viewing items left in their shopping cart.
When registering as a member of Little Bunny Blue, we may ask you to provide certain details about yourself. We do this in order to offer you all of our information regarding, special offers, products and services. To register as a member, we will ask you to provide your name, email address and mailing address.
When you order products, we will also need your billing and shipping information. This information should be as accurate as possible because we will use it to contact you regarding billing and other information we may need to process your order.
Your privacy is a main priority at Little Bunny Blue. We use the most secure transaction software available. All credit card orders are processed on a secure server. Any credit card or other personal information you provide Little Bunny Blue is protected by encryption using Secure Socket Layer Protocol (SSL). Only Little Bunny Blue can decrypt this secure information. We also accept orders by phone.
When you complete Little Bunny Blues' member registration process, you agree to all of the terms herein. Little Bunny Blue may update these terms and will notify with an obvious posting on this customer service page. Your continued use of Little Bunny Blue after such notification indicates that you accept any and all changes.
Price changes including increases and decreases do occur. As a result prices and availability of items sold on this site are subject to change until orders are placed. If there is a price change on your order we will notify you prior to adjusting any amount to your credit card.
Little Bunny Blue will contact you immediately if there is a product change or a delay in shipping.
Little Bunny Blue has gone to great links to review the safety of all of the products we carry. However, we will not be held liable for accidents resulting in personal injury that involve a product purchased on the site. If you are concerned about a product please don't hesitate to ask for warranties specific to your item.
Smaller items usually ship with UPS and Fed Ex. Because furniture, rugs and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a Delivery Surcharge. Surcharges are noted on an item's product page and will reflect in the shopping carte.
Furniture that is shipped with an in-home delivery service via Standard Delivery will be placed inside the main entrance of the home. Little Bunny Blue also offers White Glove Delivery for many furniture pieces on our site. Upon delivery, the White Glove Delivery carrier will unpack, place these furnishings in the room of your choice and discard the packing materials. This does not include assembly. If White glove delivery is available for an item, it will be listed as an option on the item's product page. This convenient option is usually an extra $89 per item, above the regular shipping cost and surcharge.
If a furniture carrier is used to ship your item, the carrier will contact you to schedule a delivery time. If you are unable to meet the delivery driver at the scheduled time you discuss with them, please call the delivery service A.S.A.P to reschedule your delivery. If delivery cannot be scheduled within 7 business days you will be responsible for all storage fees. These fees will be added to the shipping charges and we will bill your credit card.
Standard Shipping Charges
Up to $34.99 = $6.95
$35 to $49.99 = $8.95
$50 to $74.99 = $10.95
$75 to $99.99 = $12.95
$100 to $149.99 = $14.95
$150 to $199.99 = $17.95
$200 and Up 9.5% of item price
If you have ordered furniture from Little Bunny Blue, your order may be shipped via an in-home freight carrier. Most carriers schedule deliveries Monday through Friday between the hours of 9:00 a.m. and 5:00 p.m.
Please follow the simple steps:
1. When you are contacted by the delivery service get a contact name & phone number
2. You must schedule a time of delivery with the delivery service.
3. You must be there to sign for and receive your shipment.
4. Please inspect your package and note on the delivery slip if the outside of the box is damaged in any way.
Upon inspection, if you find that your merchandise is damaged, you may choose to refuse the delivery. Damages must be reported to Little Bunny Blue at the time of delivery by calling us at 1.877.791.7078 Little Bunny Blue will be unable to assist you in repair or replacement of damaged merchandise if it is not thoroughly inspected and documented as described above, and if not reported to Little Bunny Blue within 3 days of delivery
Contact you carrier immediately if you need to reschedule the delivery time.
You will be charged 75.00 for missed scheduled deliveries.
If you chose Standard Delivery, the delivery agent will place your item just inside the main entrance of your home.
If you chose White Glove Delivery, the delivery agent will place your item in the room of your choice, unpack the furnishings and remove the packaging from your home. You item WILL NOT BE ASSEMBLED. Please contact us if the delivery man does not perform all of the tasks listed above.
It is our greatest concern that you're happy with your entire experience at Little Bunny Blue. If you are not satisfied with your purchase, please notify us within 7 business days of receiving your order. Items must be unused and returned in the original packaging. Once your return is approved we will either issue a refund for the purchase price of your item to the credit card used for your purchase or ship the item you have selected in exchange. Little Bunny Blue does not refund shipping charges.
Custom designed furnishings; bedding, accessories, select gifts and clothing, and other made-to-order items require payment in full upon order. Because artisans craft these items to your specifications, Little Bunny Blue cannot accept returns of custom items.
Little Bunny Blue has fabric and finish samples available to help you select the appropriate colors and designs for your decor. Because custom items cannot be returned, Little Bunny Blue suggests that you contact us to request a sample prior to purchasing custom items.
All order cancellations must be received within three business days of your order date.
You can email Customer Service or call us 1.877.791.7078 Monday through Friday between 9 a.m. and 6 p.m. (CST).
Little Bunny Blue upholds the warranties offered by the artisans and manufacturers who craft our furnishings. Please feel free to ask us any question regarding warranty information offered by the artists.
Little Bunny Blue is happy to offer fabric swatches and paint chips for most of our linens and furnishings. You can request a swatch in the option box listed on that product. If there is not a swatch request option on the item you are interested in please contact us and we will do our best to get one to you. There will be a 10.00 fee for all swatch requests. This fee will be reimbursed once you have made a purchase.
Little Bunny Blue is very happy to offer this exclusive service to you. Whether it is custom bedding, hand-painted furniture, upholstered pieces, original artwork, or a unique & original gift we will do our best to exceed your expectations. If you have something already that you want to add too or work around just give us a call.
We also offer on site design for children's decor & home decor. Please inquire for more information.
Little Bunny Blue cannot accept returns or exchanges of any item that is Custom Made. Cut yardage is considered custom made and may not be returned. Please request a swatch if you have any doubts regarding a fabric you are interested in. However, we want to know if you are not satisfied with your purchase. It is very important to us that you have exactly what you want.
Little Bunny Blue gifts certificates are available in dollar amounts. Each certificate arrives beautifully packaged and personalized with your special message.
Gift Certificates may be redeemed at any time.
Little Bunny Blue Gift Certificates are non-refundable.